Thank you for taking the time to leave a review about our Aqua Adventure Water Shoes. We are sorry to hear that one of the seams on the heel of your shoe split after the first use. We apologise for any inconvenience this may have caused.
We appreciate your feedback and we take quality very seriously. Please know that we will look into this issue and work towards improving our products for future customers.
We apologise that you found returning the shoes to not have been a simple process, but we are glad to hear that you were able to sew them and continue to use them. If you have any further concerns or questions, please do not hesitate to reach out to us.
Thank you for choosing our product and we hope to have the opportunity to provide you with a better experience in the future.